Airport CEO Wiki

Emergencies were introduced in Alpha 36, which also brought fences, ground and air animals, bird strike prevention systems (BSPSs), hangars, airport police stations, emergency response stations, police cars, ambulances, fire trucks.

Emergencies will occur from time to time. It will require the player to divert their attention and address the relevant issues that pop up during such an event. Should the player fail properly manage and handle the situation within a given time, the player's airport will take a penalty, in the form of a security rating dip, and a fine of a few thousand dollars. The severity of this penalty will vary depending on one's performance and will be notified via a report through the email.


Emergencies will only start occurring if:

  • The game has been running for at least a few in-game hours
  • The commercial license has been researched

Some emergencies need handling while others just require you to wait a certain amount of time.

Types of emergencies[]

Below is a list of some emergencies. Of course not all are listed and new emergencies can be added to the list

Emergency Type Description Requirements Necessary action to be taken
Medical Emergency A medical plane from the national air service requires to land

at the airport within the next 48 hours. They are requesting

medical and turnaround service

- An available ambulance on site

- An open commercial gate for 2 hours

Allocate a viable time slot within the next 48 hours of occurrence for the flight.

Ensure that there are available ramp agents and an ambulance on site. The game will do the necessary actions as if it were a regular commercial flight.

The plane will depart the airport as soon as turnaround and medical service is completed.

Plane Malfunction

(On ground)

A plane being serviced has experienced a malfunction and is not deemed air worthy. The aircraft needs to be repaired. - An available hangar of the relevant

aircraft size

An available hanger is required in order to conduct repairs. The game will direct the aircraft to move to an available hangar, and repair will commence


Plane Malfunction

(In air)

A plane flying in air has experienced a malfunction and needs to land for repairs.
Bird Strike
Power Surge A power surge has caused all IT equipment to malfunction.

All IT equipment (boarding stands, check-in counters, etc.) will have their durability set to 0 and require repairs.

- A lot of service technicians Service technicians will be required to fix all IT equipment. This would inadvertently cause much flight disruption especially if one does not have

enough service technicians to fix the equipment in a timely manner.

Global Pandemic A global pandemic has occurred, and there will be a sharp decline in passenger numbers.